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Submission: CP73 Proposed changes to the Banking Code of Practice

The Council of Small Business Organisations (COSBOA) represents the interests of Australia’s small businesses. As mentioned in our submission to the 2021 Independent Review of Banking Code Practice, the wealth and well-being of the Australian community is enhanced when small business-friendly policy and regulatory settings are advanced by all Australian governments.

Small business owners rely on the Australian Banking Code of Practice to ensure they are treated fairly and ethically by their banks. These small businesses frequently use in-person banking services to facilitate cash deposits, business financing and other support mechanisms.

Full Submission here.

COSBOA thanks ASIC for the opportunity to provide a submission on the Proposed Code and is happy to provide any follow up information that may assist ASIC in their processes.

For media enquiries or interviews, please contact COSBOA on or call (+61) 433 644 097.


Luke Achterstraat


Chief Executive Officer




Established in 1979, The Council of Small Business Organisations Australia (COSBOA) is a member based not-for-profit organisation exclusively representing the interests of small businesses. The capability, representation, and reach of COSBOA are defined by a mix of over 50 national and state-based members. COSBOA's strength is its capacity to harness its members' views and advance consensus across policy areas common to many.


Our member organisations work with the COSBOA team to assist us with policy development and guide our advocacy - not just for small businesses but also for the benefit of the Australians they employ. In this capacity, COSBOA makes submissions and representations to the government, including its agencies, on issues affecting small businesses and to pursue good policy.


For more information, visit



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