Small Business Skills and Training Needs Survey Report
- Mar 25, 2025
- 1 min read
Australian small businesses face significant workforce challenges including critical shortages of both skilled and unskilled workers in addition to limited resources from the Government to upskill and provide training to existing staff members.
In late 2023, COSBOA members completed the Small Business Skills and Training Needs Survey which was designed to identify the key skills gaps and training requirements among small businesses. The survey gathered responses from a diverse group of small businesses in various sectors providing valuable insights into the challenges and opportunities facing Australian small businesses in their areas of workforce development, digital literacy and operational efficiency.
The survey results reiterate that small businesses require a unique and flexible approach when it comes to ensuring they can prioritise training and skills development within their workforces and industry. The results of this survey have also been used to amplify small business voices at Government roundtables and consultation papers on reforms proposed or currently underway in the skills and education space.
Click below to download the full Report.
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This survey report provides really valuable insight into the skills and training small business owners and teams need to thrive — understanding where gaps exist helps organizations, educators, and support networks tailor programs that build confidence, improve operations, and strengthen local economies. Small business success often depends on juggling many responsibilities at once, from marketing and finance to customer service and compliance, and knowing how to organize work and people effectively makes a big difference. For teams looking to build stronger practices around planning and coordination, https://www.epicflow.com/blog/resource-management-best-practices-7-tips-to-consider/ is a useful resource that highlights practical approaches to allocating time and capacity so that work runs more smoothly.